The planning and coordinated execution of countless work steps, the creation of transparency about processes and their costs
Alight order processing
The planning and coordinated execution of countless work steps, the creation of transparency about processes and their costs – and this with distributed structures – are some of the challenges of large companies in various industries. Modern user-friendly software for professional controlling is indispensable. Alight is characterised by its agile way of working, responds to customer wishes and develops applications with an eye to the future.
Since the beginning, we have supported our customers in the area of order processing. Our goal is to accompany our customers in the long term and thus create a trusting and open business relationship. Our Alight experts have already designed such applications many times and know about the challenges of implementation.
For our customers in the construction industry who deal with the handling of construction projects and their controlling, we develop software that makes it possible to manage projects centrally. The aim is to provide a software platform to manage and control (construction) projects and ultimately to generate the corresponding reports. It is important for our customers to have a very good control over the projects with the help of visualised project processes, so-called maps. It is therefore crucial to depict these maps for different types of projects in the software. But what exactly happens in these maps? The maps include phases, milestones and partial milestones as well as the responsibilities for the respective project goals.
In the respective projects, the user gets an overview of these responsibilities, the actual and target deadlines and much more. In order to complete a milestone, various criteria must be fulfilled. A complex traffic light system creates the additional benefit that the milestones can be checked and the checklists they contain can be worked through. A core component of the software is thus controlling.
In the financial sector, we developed a tool that enables the responsible persons to commission and change all IT-relevant items of the individual bank branches. The goal is for the respective service department to be able to control the set budget and understand what the existing budget is used for. From the review of the orders, to the approval, to the summary of the budget, all processes are covered by the software.
With the template created, orders can be placed by the user. Orders are requested for one branch at a time, with existing equipment listed, and all changes, new purchases and other services are requested, approved and carried out through the system. This is an integrated order processing system in which the orders are compiled and plausibility-checked with the invoices for these services, in addition to being assigned to invoicing categories and cost units. Here, too, the overriding goal is to enable comprehensible controlling of the bank branches. Various controlling reports can be issued with the help of the tool, some of which are transmitted to the management level. In addition, the solution contains an Incident Overview, in which the reported faults are evaluated. The system has been in productive use since 2018 and the number of users is continuously increasing. The big challenge in this environment was to comply with the data protection guidelines and security regulations in the banking environment.
Not everyone can create customised and highly complex applications, but we can! We write your individual and complex software for the respective use case and adapt to the respective industry down to the last detail. We are also happy to look after you as our customer on a long-term basis. From the offer to the support, we are a reliable partner for you.